Returns & Exchanges at DOG & CO.
We want you and your pup to be completely satisfied with your purchase; if a fit isn't perfect, you can return unworn items with original tags within 30 days of delivery. Please ensure all items are free of pet hair and odors to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely pack the products in their original packaging, ensuring all hangtags are attached and the items are in brand-new condition.
- 3.Label and Ship
Download and print your pre-paid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned gear, we will process your refund to your original payment method within 5-7 business days.
